Shipping policy

We offer free UK next-day delivery on all orders.

Orders placed before 1pm (Monday–Friday) are dispatched the same day.
Orders placed after this time, or on weekends and public holidays, are processed the next working day.

All orders are shipped via a tracked service.
Tracking details will be provided once your order has been dispatched.

Delivery Timeframes

Delivery times are based on working days (Monday to Friday).

While most orders arrive the next working day after dispatch, delays can occasionally occur due to factors outside our control, such as courier disruptions.

Shipping Details

Please ensure your delivery address is entered correctly at checkout.
We cannot be held responsible for orders delayed or lost due to incorrect address information.

Issues with Your Order

If your order arrives damaged or does not arrive, please contact us and we will resolve it promptly.

Contact

For any shipping-related queries, contact:
hello@mentisman.com